At Mellott, we pride ourselves on being a true partner to our customers, ready to respond when it matters most. Recently, one of our longtime customers faced an unexpected challenge: a catastrophic frame failure on their Nordberg Omnicone 1560.
Time was critical. With production halted and material piling up, they reached out to Mellott for help and our team immediately sprung into action.
Friday
Our team received the call asking if we had an Omnicone 1560 available. The customer’s crusher had gone down, and they needed a replacement fast.
Monday
We confirmed a solution: Assembling a Crushers Plus Omnicone 1560 using our in-stock inventory of parts at our Warfordsburg, PA facility.
Tuesday
Our talented technicians built the unit, completed no-load testing on our test stand, and had it ready to ship–all within 4 days of receiving the call. The rebuilt Omnicone 1560 was transported to the customer’s site, arriving that same evening.
Wednesday
Installation began immediately, and by Thursday evening, the unit was back in production, ahead of the customer’s deadline and fully operational.
This project is a tremendous example of the dedication, speed, and teamwork that define Mellott. From parts availability and assembly to testing, delivery, and startup, every department worked together to deliver a solution that minimized downtime and got our customer back to doing what they do best: crushing rock and keeping production moving.
At Mellott, we don’t just sell equipment, we deliver solutions and support that keep our customers running. Reach out to Mellott service. We keep you crushing!
